Composite Roof Supplies Ltd Reviews

4.7 Rating 886 Reviews
93 %
of reviewers recommend Composite Roof Supplies Ltd
Based on 886 reviews
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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Head Office: Composite Roof Supplies. Level 18, 40 Bank Street (HQ3), Canary Wharf

Anonymous  // 01/01/2019
Order was made through Darren, really helpful guy. Sadly thats where the service ended, I was told the order was placed on a pre 10.30am next day delivery. At 12.30 on delivery day no items had arrived, when I contacted the courier I was told that it was not requested nor paid for a pre 10.30 delivery and would be delivered any time up to 6pm, no good for me. I called CRS and was told Darren would call back..... NO CALL BACK!
Helpful Report
Posted 5 years ago
Good morning Paul Thank you for your feedback, We are very disappointed you were not totally satisfied with the Level of service Provided.  Apologies for not calling you back, Upon requesting the TNT Tracking information I did see that 12:04 you signed for the goods, on that assumption I figured a call back was no longer required. We have discussed with TNT what you were told over the telephone as you can see in the images we have done everything you requested by placing your order on a Pre 10:30 delivery. TNT have actually informed us that some locations cannot go on a pre 10:30. Your location in particular we were not aware the pre 10:30 is automatically rejected, we wont know this until our TNT invoice comes to us.
Posted 5 years ago
Product was good. Delivery a complete joke!!
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Posted 6 years ago
Hi Samantha, thank you for the feedback We were not aware you had an issue with the delivery on this ocassion please can you advise us of the issue you experianced, you can email us at Many thanks for your order we appreciate it very much
Posted 6 years ago
Stop asking me to do this.
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Posted 6 years ago
Composite Roof Supplies Ltd is rated 4.66 based on 886 reviews