Reviews

4.6 Rating 1,134 Reviews

92 %

of reviewers recommend

4.6

Based on 1,134 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bryan C****

Martin Musg****

Chris Wal****

Anonymous

Anonymous // 01/01/2019

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“Ordered from composite roof supplies for the first time, I purchased a complete kit to include all tools required for the job, materials were good quality and will be ordering from them again in the future, delivery arrived on time”

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Posted 16 hours ago

“Good product delivered in good time!”

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Posted 19 hours ago

“Th service from Composite roof supplies was first class, they were very helpful an knowledgeable by order arrived in one day from ordering. Thank you.”

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Posted 1 day ago

“I ordered materials to cover 10m2 the matting did not come close to this width of the material was 950mm lenght 9600mm not only that it was folded unlike other companies that roll theirs which made it harder to work with. Every tin was significantly damaged, surprised it didnt leak. Trim was also damaged a note on the tirm, I tried to cancel the trim but they said it was too late then it arrived a few days after the first part of the order looking on the date of the pickup it could have been cancelled, told me they could arrange colletion at my cost then they said i had to arrnage my own collection to return WTF If i had know it was going to be this bad I would have got all of my materials from Selco”

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Posted 1 week ago

Thank you for your feedback, and we’re sorry to hear you had a frustrating experience. Firstly, we sincerely apologise for the packing error and for any damage caused during delivery — this is certainly not the standard we aim to uphold. Our products are normally packed with care, but it sounds like this shipment fell short, and we regret the inconvenience caused. We would also like to clarify that under no circumstances do we refuse returns within the first 30 days. If there was any confusion around the return process, especially regarding the trim, we apologise for the mixed messages. We accept returns and arrange collections for any errors our side, any changes you wish to make, we require a return from the customers side. One thing to note: the review you left appears to have been anonymous, which unfortunately makes it difficult for us to investigate the order in detail or contact you directly to resolve the issue. If you could kindly get in touch with your order number or any identifying details, we’d be happy to look into this further and do what we can. We truly value all feedback — even the critical kind — as it helps us improve. Best regards, CRS

Posted 2 days ago

“Didn’t really know what product we needed but the Chat help was brilliant. We (in our 70’s and 80’s ) have now used the product and it was easy to use and seems to have done exactly what was needed.”

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Posted 1 week ago

“Perfect! THANKS!!”

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Posted 1 week ago

“Spot on, the grip roofing equipment works great. Easy to apply but make sure you follow instructions and don’t apply in direct sunlight it will go hard very fast.”

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Posted 1 week ago

“Excellent service, quick delivery. I've not had the chance to use the kit yet due to all the rain.”

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Posted 1 week ago

“Does exactly what is supposed to do very good product, recommend”

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Posted 3 weeks ago

“This is the third time for buying roof material, I love their service, quick response for shipping, I recommended.”

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Posted 1 month ago

“good service , it is helpful to find a missed item for me.”

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Posted 1 month ago

“All I needed and on time”

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Posted 1 month ago

“Darren was extremely helpful and took time to explain exactly what I needed and how to prep the are and apply the products. If I had a question he replied quickly with clear instructions. I would highly recommend them based on the help from Darren.”

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Posted 1 month ago

“Superb service , speedy delivery , great product.”

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Posted 2 months ago

“Excellent service, deliered very quickly”

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Posted 3 months ago

“Fantastic service, really helpful and superfast delivery”

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Posted 3 months ago

“Had enough information for a DIY guy to choose the right product, I followed the instructions and with limited DIY skills managed to repair a small section of the roof, I have plenty left over for next summers repairs as required. The quality of the kit is perfect , all the materials, including a brush and stiring stick which made the job easy peasy and its likely saved me ££££ on the repair and the future leak. Highly recommend using this company in the future.”

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Posted 3 months ago

“The items themselves are as you'd expect and the delivery packages does ensure they were not damaged so that side of things is good and the price compared to other seller was very competitive. Good product when it actually arrived. From purchase to actually receiving the items though is very slow and poor, with no communication as to why the items were dispatched nearly 1 week after purchase and payment. I was expecting them to arrive with-in 1 week, not be dispatch nearly a week later along with a tracking details which did not work so I couldnt track where or when! The items just arrived from a courier not specified on the tracking details as the delivering courier without an estimated day of time. Had I been on a tight time frame or had trades in to undergo the work this could seriously have caused issues and added costs. Luckily for me this was not the case. This is the reason for only 3-stars as the service and product were just acceptable in my circumstances.”

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Posted 3 months ago

“Great value Great products Definitely using again Highly recommend”

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Posted 4 months ago

“The transaction was excellent. One downside I had no success with the roller application. Perhaps I required prior advice”

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Posted 4 months ago

is rated 4.6 based on 1,134 reviews