Composite Roof Supplies ltd | Clad Composites Ltd Reviews

4.6 Rating 1,045 Reviews
92 %
of reviewers recommend Composite Roof Supplies ltd | Clad Composites Ltd
4.6
Based on 1,045 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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sales@compositeroofsupplies.co.uk

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Good quality kit that was easy to use and worked well. Only 4 stars as even though I only used it on. 20m2 roof there was only just enough gel coat. If I had been doing 25m2 I would have been very short.
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Posted 5 years ago
My only issue was the delivery came before I was expecting it and no notification! The GRP products are well packaged and protected. I would happily use CRS again and if improvement can be made I would suggest it's only on the communication side when goods are dispatched...easily resolved by a quick email! If I had received an email I couldn't fault the service.
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Posted 5 years ago
Hi Mike, many thanks for your review, I have checked our internal system there which shows an email log of the emails we sent you, in BOLD CAPS I will highlight what your emails mean. I did double check none of the emails bounced back also. 16.07.2018 18:30 michaelxxxxxxxxxx.com (4) Order: Shipped Invoice 3756 ORDER SHIPPED Invoice attached 16.07.2018 14:09 michaelxxxxxxxxxx.com (5) Order: Shipping In process 3756 SHIPPING IN PROCESS, IE LETTING YOU KNOW THE ORDER IS BEING WORKED ON 16.07.2018 09:05 michaelxxxxxxxxxx.com (56) Customer (Delivery Note) 3756 DELIVERY NOTE GENERATED TO THE WAREHOUSE 16.07.2018 09:05 michaelxxxxxxxxxx.com (43) Useful information 3756 INSTRUCTIONS ON HOW TO USE THE ITEMS You mentioned the delivery came sooner than expected, in the emails we sent and when placing your order the delivery time frame is 1 to 3 working days, we cant deliver items on the same day so not quite sure how it arrived sooner than expected. I am glad everything in terms of the delivery went smooth for you. shame we couldn't get that extra star even tho we did actually send you a shipped conformation email. Kind regards CRS
Posted 5 years ago
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Posted 5 years ago
My only reservation was that the large containers of resin and top coat were sent as free-standing 'parcels' and some had sustained significant denting during transit. They were all OK to use however. The materials appear to be good quality and the finished result is very satisfactory.
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Posted 5 years ago
My only reservation was that the large containers of resin and top coat were sent as free-standing 'parcels' and some had sustained significant denting during transit. They were all OK to use however. The materials appear to be good quality and the finished result is very satisfactory.
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Posted 5 years ago
Good communication.
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Posted 5 years ago
Okay we have raised an issue with Parcelforce, it looks like your parcel has been out for delivery since the 2nd May and hasn't changed since then. Apologies on behalf of the delivery company here Your parcel: PBIM1341434001 https://www.parcelforce.com/track-trace Manchester Piccadilly Depot Prepared for delivery 2/5/2018 6:54 2/5/2018 6:50 Manchester Piccadilly Depot…+ Manchester Piccadilly Depot Received at delivery depot 2/5/2018 1:27 National Hub Sorted 1/5/2018 15:58 Cornwall Depot On route to hub 1/5/2018 14:34 Cornwall Depot Collected
Posted 5 years ago
Calculator on website takes the hard work out of getting the right quantities. Good value fibreglass roofing kit delivered speedily. Some of the heavy containers were a bit bent by rough handling but only really cosmetic.
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Posted 5 years ago
I received a copy of the instructions, but I only need a few pages. As the holes are very small am going to do a trial run before I go up on the rough. Have only 15 to 20 mins. Getting all the tools together. Regards John
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Posted 5 years ago
Easy to order and quick delivery.
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Posted 5 years ago
Good price and quality
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Posted 6 years ago
I am pleased with the product
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Posted 6 years ago
CRS offered a complete service. The products are of a good quality and were delivered, well packed, on time.
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Posted 6 years ago
Ordered on a 3 day service but can arrived following day, excellent sevice; But pooly packed, the can came badly dented and the lid can only be refitted with dificulty
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Posted 6 years ago
After an initial misunderstanding about delivery times, the service was very good.
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Posted 6 years ago
had the product I needed sand supplied quickly and easily
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Posted 6 years ago
"\"There was an issue with the delivery, only half the order arrived. I initially prematurely left a negative review which was unfair as I didn't give the company a real opportunity to rectify the situation. I contacted the company who very quickly despatched the remaining order, no issues, no fuss. Very good customer service, and sorry for being initially negative. Thanks\""
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Posted 6 years ago
CRS was very helpful on the technical aspect of my purchase and when the delivery was incorrect they went beyond expectations to resolve it. I would use them again without hesitation and have in fact recommended them to someone who was also impressed with their service.
Composite Roof Supplies ltd | Clad Composites Ltd 4 star review on 23rd August 2017
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Posted 6 years ago
Fast shipping and quality of products good
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Posted 6 years ago
They did everything they said they would and that at the moment is rare and valued in the building trade. Easy people to do business with.
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Posted 6 years ago
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Posted 6 years ago
Composite Roof Supplies ltd | Clad Composites Ltd is rated 4.6 based on 1,045 reviews