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Composite Roof Supplies ltd Reviews

4.6 Rating 1,109 Reviews
92 %
of reviewers recommend Composite Roof Supplies ltd
4.6
Based on 1,109 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Email:

sales@compositeroofsupplies.co.uk

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Very disappointed as the 600g fibreglass was crammed in to same box as the resin not even folded properly and badly creased obviously you done this to save money on another separate box for the fibreglass I will not be using your company again !!
Helpful Report
Posted 8 months ago
Dear Gary,Thank you so much for taking the time to provide us with your feedback regarding your recent experience with Composite Roof Supplies ltd | Clad Composites Ltd. We genuinely appreciate your input and value your opinion. We are truly sorry to hear about the disappointment you encountered with our packaging. It was never our intention to compromise the quality of our products or inconvenience our customers. We apologise for the inconvenience caused by the fiberglass being crammed into the same box as the resin, and the poor folding resulting in creases. We understand how frustrating this must have been for you. At Composite Roof Supplies ltd | Clad Composites Ltd, customer satisfaction is of utmost importance to us. We constantly strive to improve our service and enhance the overall experience for our valued customers. To rectify this issue and ensure better packaging in the future, we would greatly appreciate your suggestions and input on how we can make the necessary improvements. Once again, thank you for bringing this matter to our attention. Your feedback is invaluable in helping us become better at what we do. Should you have any further concerns or if there is anything else we can do for you, please do not hesitate to let us know. We would be grateful for the opportunity to regain your trust and serve
Posted 7 months ago
Easy to work with
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Posted 8 months ago
Very good service, quick delivery and good excellent repair product
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Posted 8 months ago
Worked as required no leaks, very good
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Posted 8 months ago
Good product. Reliable delivery.
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Posted 8 months ago
Easy to use lovely finish
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Posted 8 months ago
Top Quality Products, the prices were way lower than the shops. having used lots of different Products. I found the quality was way better than more expensive brands. will continue to use. delivery was fast and was kept informed. Brill company to deal with and friendly staff. glad I found Composite Roof Supplies on Google.
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Posted 8 months ago
I have used Composite Roofing Supplies a number of times before and have been very pleased with the product the only thing is the cans often come damaged because the packaging isn't very good and the delivery company seem to through the boxes around.
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Posted 8 months ago
Excellent service and advice on phone , but ordered delivered to wrong address so didn't get it until following day and then only because I was waiting in the street.
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Posted 8 months ago
I would have given Five Stars if I hadn't been sent an email with a multiple choice of tracking information including reference to Clarke Transport who would recharge me if I didn't stay in indefinitely. In the end the order came quite quickly from Parcelforce. These days because of the excellent 7 days a week service from Amazon the bar has been raised and when you get an email on a Friday with a link to a tracking facility one expect it to be informative. Once I had contacted Composite Roof Supplies on Monday they were very helpful and I did get the link to Parcelforce.
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Posted 9 months ago
Good to deal with
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Posted 9 months ago
Ordered roof resin and it was delivered 2 days after "result ".
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Posted 10 months ago
Very fast delivery. Excellent product for repairs
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Posted 10 months ago
Excellent!
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Posted 10 months ago
Quick and efficient delivery. Helpful website with good guidance on the available products.
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Posted 10 months ago
Great product. Excellent service.
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Posted 10 months ago
Just waiting for it to rain, see if this does the job.
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Posted 10 months ago
The web site was easy to find and understand The technical assistance by phone was excellent and very helpful The ordering was seemless The delivery was initially with Clark Transport but the tracking informatiion did not work. The product then arrived by DHL?? All a bit below par here The product has been applied but I have some left meaning I applied it too thin. It is difficult to guage how thick to lay it!
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Posted 10 months ago
Excellent product and delivery A 5 star experience
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Posted 10 months ago
Quick delivery meant that I was able to complete an urgent job on the same day the package arrived. Everything I needed except the acetone to clean down the area to be treated was provided.
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Posted 10 months ago
Composite Roof Supplies ltd is rated 4.6 based on 1,109 reviews