Reviews

4.6 Rating 1,134 Reviews

92 %

of reviewers recommend

4.6

Based on 1,134 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bryan C****

Martin Musg****

Chris Wal****

Artur C****

Anonymous

Anonymous // 01/01/2019

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“Great product and great customer service”

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Posted 11 months ago

“Great product and delivery, will use again.”

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Posted 1 year ago

“The materials were delivered promptly and expert help and above was given .”

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Posted 1 year ago

“Discovered the best GRP Roof supplier on the internet, cant fault from start to finish. thanks you.”

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Posted 1 year ago

“Fast delivery and friendly customer service.”

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Posted 1 year ago

“Trying to install a GRP roof during the wettest September on record turned out to be very challenging, but CRS were very helpful with advice and support and we got there in the end. Competitive pricing and quick response times from CRS, only let down by the courier who clearly didn’t understand the meaning of Fragile, or keep this way up.”

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Posted 1 year ago

“Speedy delivery and very good product.”

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Posted 1 year ago

“Easy to order quick delivery and a good product”

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Posted 1 year ago

“Great roofing products worked well.”

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Posted 1 year ago

“Very good, quick delivery”

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Posted 1 year ago

“I wasn't going to leave a review as you did rectify the problem in the end, but the lad I spoke to on the phone was really rude and does not belong in customer support. The process was painful from the first call, to trying to get it delivered please take a minute to listen to the call recording, after telling him the address was correct, he insisted it wasn't, and threatened me with cancelling the order. Calls were 11.23 and 11.37 on 19th September Product is good though, reasonable price, just a shame about the customer service”

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Posted 1 year ago

Dear Andrew, Thank you for taking the time to share your feedback about your recent experience with us. We understand that your initial interaction was frustrating, and we apologise for any inconvenience caused. We've carefully reviewed the call recording and investigated the situation. We understand that you were frustrated by the delay, the level of aggression on your side wasn't required, the team did everything to help resolve the issue, & quickly. The reason for the delay was a discrepancy in the provided address, which conflicted with the DHL delivery address system and Google, We apologise for any confusion this may have caused. We're pleased to hear that you ultimately received your order and found our product to be of good quality. Moving forward, we're committed to providing excellent customer service. Please don't hesitate to contact us if you have any further questions or concerns. Sincerely, Composite Roof Supplies Ltd | Clad Composites Ltd.

Posted 1 year ago

“Quick and efficient, got help fast on WhatsApp chat from a member of staff who was very responsive and quick to get back. Would recommend the company 100%”

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Posted 1 year ago

“Ordered & delivered the next day with fantastic live support through WhatsApp. Shame I cant give more than 5* Excellent service!”

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Posted 1 year ago

“Excellent product and service,GRP roof on my garage looks like new and waterproofing upgraded ready for winter.Would definitely use this company again.”

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Posted 1 year ago

“Great fast delivery of the supplies for our flat roof”

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Posted 1 year ago

“Delivered on time excellent value for money will be doing business again in the near future”

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Posted 1 year ago

“The product is good, available and delivered quickly”

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Posted 1 year ago

“Very fast delivery and products exactly as advertised”

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Posted 1 year ago

“Swift service and just what I needed.”

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Posted 1 year ago

“Very happy”

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Posted 1 year ago

is rated 4.6 based on 1,134 reviews