Composite Roof Supplies ltd | Clad Composites Ltd Reviews

4.6 Rating 1,097 Reviews

92 %

of reviewers recommend Composite Roof Supplies ltd | Clad Composites Ltd

4.6

Based on 1,097 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

sales@compositeroofsupplies.co.uk

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Composite Roof Supplies ltd | Clad Composites Ltd 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

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“Very fast delivery and products exactly as advertised”

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Posted 3 months ago

“Swift service and just what I needed.”

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Posted 3 months ago

“Very happy”

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Posted 3 months ago

“The sales person was very helpful indeed to assist with what product i was looking for .”

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Posted 3 months ago

“Your delivery said 2/3 working days Should have had it last Friday and not this Monday, I have a contract to start, theses are hard enough times for roofers , weather is atrocious,, so you just loosing us days is not expected Rant over”

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Posted 3 months ago

Dear Scott,Thank you for taking the time to provide us with your valuable feedback on your experience with Composite Roof Supplies Ltd | Clad Composites Ltd. We sincerely appreciate your thoughts and apologise for the inconvenience caused by the delay in delivery. We understand that timely delivery is crucial for your ongoing projects, especially considering the challenging weather conditions that roofers are facing. We apologise for not meeting your expectations and causing any delays in your contract start. We are committed to improving our services and ensuring that such issues do not happen again in the future. If you have any specific suggestions or ideas on how we can make things better, we would greatly appreciate your input. Once again, thank you for bringing this matter to our attention. Your feedback helps us identify areas for improvement and strive for better customer satisfaction. We value your business and hope to have the opportunity to serve you better in the future. Best regards, CRS

Posted 3 months ago

“Contacted company before placing order as I needed the delivery on a certain day and advised this would be ok. Never received confirmation of tracking details and was told it was because I put my email address in incorrectly yet I had email confirmation of my order so I clearly didn’t input it wrong. Day of delivery the item did not arrive, tried to contact and was told there was no gaurantee for the delivery on the day and didn’t feel that the person wanted to assist in chasing the delivery, I had to make a number of calls to DHL where i still don’t know when I am getting the items. I had taken the day off work for the delivery, now when the delivery comes I will not be at home and can’t ask a neighbour to take due to size and weight of the items and them being elderly. The last response I had from your company is there will be an update Monday and you have requested for it to be delivered to a neighbour, although I have said that is not possible and there is not a safe place for it to be left as I am on a residential road and do not have side access. I will not be using your company again or recommending them to family/friends.”

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Posted 3 months ago

Hi Nicola Harley, Thank you for your review, would you mind revising it or changing your rating as this review is related to the delivery firm not ourselves who have done there absolute to help you get the order delivered. Kind Regards Composite Roof Supplies ltd | Clad Composites Ltd

Posted 3 months ago

“From asking for aadvice to receiving my goods, Composite Roof Supplies have been amazing! They never tried to oversell,, didn't try to sell me something I didn't need, but instead were professional in every sense. From making payment through to delivery it was only three days. Very pleased with the products also.”

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Posted 3 months ago

“Very good”

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Posted 3 months ago

“Very disappointed as the 600g fibreglass was crammed in to same box as the resin not even folded properly and badly creased obviously you done this to save money on another separate box for the fibreglass I will not be using your company again !!”

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Posted 3 months ago

Dear Gary,Thank you so much for taking the time to provide us with your feedback regarding your recent experience with Composite Roof Supplies ltd | Clad Composites Ltd. We genuinely appreciate your input and value your opinion. We are truly sorry to hear about the disappointment you encountered with our packaging. It was never our intention to compromise the quality of our products or inconvenience our customers. We apologise for the inconvenience caused by the fiberglass being crammed into the same box as the resin, and the poor folding resulting in creases. We understand how frustrating this must have been for you. At Composite Roof Supplies ltd | Clad Composites Ltd, customer satisfaction is of utmost importance to us. We constantly strive to improve our service and enhance the overall experience for our valued customers. To rectify this issue and ensure better packaging in the future, we would greatly appreciate your suggestions and input on how we can make the necessary improvements. Once again, thank you for bringing this matter to our attention. Your feedback is invaluable in helping us become better at what we do. Should you have any further concerns or if there is anything else we can do for you, please do not hesitate to let us know. We would be grateful for the opportunity to regain your trust and serve

Posted 3 months ago

“Easy to work with”

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Posted 3 months ago

“Very good service, quick delivery and good excellent repair product”

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Posted 4 months ago

“Worked as required no leaks, very good”

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Posted 4 months ago

“Good product. Reliable delivery.”

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Posted 4 months ago

“Easy to use lovely finish”

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Posted 4 months ago

“Top Quality Products, the prices were way lower than the shops. having used lots of different Products. I found the quality was way better than more expensive brands. will continue to use. delivery was fast and was kept informed. Brill company to deal with and friendly staff. glad I found Composite Roof Supplies on Google.”

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Posted 4 months ago

“I have used Composite Roofing Supplies a number of times before and have been very pleased with the product the only thing is the cans often come damaged because the packaging isn't very good and the delivery company seem to through the boxes around.”

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Posted 4 months ago

“Excellent service and advice on phone , but ordered delivered to wrong address so didn't get it until following day and then only because I was waiting in the street.”

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Posted 4 months ago

“I would have given Five Stars if I hadn't been sent an email with a multiple choice of tracking information including reference to Clarke Transport who would recharge me if I didn't stay in indefinitely. In the end the order came quite quickly from Parcelforce. These days because of the excellent 7 days a week service from Amazon the bar has been raised and when you get an email on a Friday with a link to a tracking facility one expect it to be informative. Once I had contacted Composite Roof Supplies on Monday they were very helpful and I did get the link to Parcelforce.”

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Posted 5 months ago

“Good to deal with”

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Posted 5 months ago

“Ordered roof resin and it was delivered 2 days after "result ".”

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Posted 5 months ago

Composite Roof Supplies ltd | Clad Composites Ltd is rated 4.6 based on 1,097 reviews