Login
Start Free Trial Are you a business?? Click Here

Composite Roof Supplies ltd Reviews

4.6 Rating 1,112 Reviews
92 %
of reviewers recommend Composite Roof Supplies ltd
4.6
Based on 1,112 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Composite Roof Supplies ltd Reviews
Visit Website

Email:

sales@compositeroofsupplies.co.uk

Write Your review

The materials were delivered promptly and expert help and above was given .
Helpful Report
Posted 6 months ago
Discovered the best GRP Roof supplier on the internet, cant fault from start to finish. thanks you.
Helpful Report
Posted 6 months ago
Fast delivery and friendly customer service.
Helpful Report
Posted 6 months ago
Trying to install a GRP roof during the wettest September on record turned out to be very challenging, but CRS were very helpful with advice and support and we got there in the end. Competitive pricing and quick response times from CRS, only let down by the courier who clearly didn’t understand the meaning of Fragile, or keep this way up.
Helpful Report
Posted 6 months ago
Speedy delivery and very good product.
Helpful Report
Posted 6 months ago
Easy to order quick delivery and a good product
Helpful Report
Posted 6 months ago
Very good, quick delivery
Helpful Report
Posted 6 months ago
I wasn't going to leave a review as you did rectify the problem in the end, but the lad I spoke to on the phone was really rude and does not belong in customer support. The process was painful from the first call, to trying to get it delivered please take a minute to listen to the call recording, after telling him the address was correct, he insisted it wasn't, and threatened me with cancelling the order. Calls were 11.23 and 11.37 on 19th September Product is good though, reasonable price, just a shame about the customer service
Helpful Report
Posted 7 months ago
Dear Andrew, Thank you for taking the time to share your feedback about your recent experience with us. We understand that your initial interaction was frustrating, and we apologise for any inconvenience caused. We've carefully reviewed the call recording and investigated the situation. We understand that you were frustrated by the delay, the level of aggression on your side wasn't required, the team did everything to help resolve the issue, & quickly. The reason for the delay was a discrepancy in the provided address, which conflicted with the DHL delivery address system and Google, We apologise for any confusion this may have caused. We're pleased to hear that you ultimately received your order and found our product to be of good quality. Moving forward, we're committed to providing excellent customer service. Please don't hesitate to contact us if you have any further questions or concerns. Sincerely, Composite Roof Supplies Ltd | Clad Composites Ltd.
Posted 6 months ago
Quick and efficient, got help fast on WhatsApp chat from a member of staff who was very responsive and quick to get back. Would recommend the company 100%
Helpful Report
Posted 7 months ago
Ordered & delivered the next day with fantastic live support through WhatsApp. Shame I cant give more than 5* Excellent service!
Helpful Report
Posted 7 months ago
Excellent product and service,GRP roof on my garage looks like new and waterproofing upgraded ready for winter.Would definitely use this company again.
Helpful Report
Posted 7 months ago
Great fast delivery of the supplies for our flat roof
Helpful Report
Posted 7 months ago
Delivered on time excellent value for money will be doing business again in the near future
Helpful Report
Posted 8 months ago
The product is good, available and delivered quickly
Helpful Report
Posted 8 months ago
Very fast delivery and products exactly as advertised
Helpful Report
Posted 8 months ago
Swift service and just what I needed.
Helpful Report
Posted 8 months ago
Very happy
Helpful Report
Posted 8 months ago
The sales person was very helpful indeed to assist with what product i was looking for .
Helpful Report
Posted 8 months ago
Your delivery said 2/3 working days Should have had it last Friday and not this Monday, I have a contract to start, theses are hard enough times for roofers , weather is atrocious,, so you just loosing us days is not expected Rant over
Helpful Report
Posted 8 months ago
Dear Scott,Thank you for taking the time to provide us with your valuable feedback on your experience with Composite Roof Supplies Ltd | Clad Composites Ltd. We sincerely appreciate your thoughts and apologise for the inconvenience caused by the delay in delivery. We understand that timely delivery is crucial for your ongoing projects, especially considering the challenging weather conditions that roofers are facing. We apologise for not meeting your expectations and causing any delays in your contract start. We are committed to improving our services and ensuring that such issues do not happen again in the future. If you have any specific suggestions or ideas on how we can make things better, we would greatly appreciate your input. Once again, thank you for bringing this matter to our attention. Your feedback helps us identify areas for improvement and strive for better customer satisfaction. We value your business and hope to have the opportunity to serve you better in the future. Best regards, CRS
Posted 8 months ago
Composite Roof Supplies ltd is rated 4.6 based on 1,112 reviews