Reviews

4.6 Rating 1,134 Reviews

92 %

of reviewers recommend

4.6

Based on 1,134 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bryan C****

Martin Musg****

Chris Wal****

Artur C****

Anonymous

Anonymous // 01/01/2019

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“Good company to deal with.good website. Quality products”

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Posted 5 years ago

“I was really impressed with the communication regarding my order in these difficult times and when the products arrived they exactly as described, will definitely be using again.”

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Posted 5 years ago

“Great product supplied by a top class producer.”

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Posted 5 years ago

“Item Ok, but delivery timescale far too long and then failed to even meet that by a few days. Coronavirus is not an excuse, other suppliers are now offering normal or at least near normal service.”

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Posted 5 years ago

Hello good morning, Thank you for the review, we are very disappointed you left a neg today, especially considering the delivery timeframe was very clearly outlined pre-order, via email and throughout the whole process of putting your order together. you could have cancelled at any time. During the lockdown period, we remained actively open and operational, COVID -19 has naturally caused a backlog of orders to be shipped. We haven't hidden behind any false information prior to your order. We were very clear in the delivery time frame. Would you kindly consider my explanation and revise the review to reflect the positives. For example How well informed you were via email! How did your order arrive? not damaged well packed! How was the product? How was the price? How easy was it to place an order? A good honest review helps us improve and new customers make an informed decision. Leaving a neg about a situation which is out of our control somewhat seems a little unfair. All the team have worked their socks off to keep orders moving within the timeframe estimated. 10 days handling time plus 1-3 working days for delivery. Kindest regards Composite Roof Supplies

Posted 5 years ago

“Excellent.”

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Posted 5 years ago

“Not received appalling service”

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Posted 5 years ago

“Hi guys The parcel arrived , and when I opened it the tin was very damadged I don’t think the seal is broken , but won’t know for sure till I open it. Regards Trevor Webster”

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Posted 5 years ago

“Excellent service would recommend and would use again.”

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Posted 5 years ago

“Nice kit. Delivered in timely manner and did exactly as it said on the tin. Nice”

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Posted 5 years ago

“Excellent communication, on time delivery, very efficient.”

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Posted 5 years ago

“Only half the order has arrived. I can’t speak on the phone. It’s taken around 20 emails to sort and still not resolved.”

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Posted 5 years ago

The delivery company sent your order to the incorrect address, as soon as you made us aware we sent replacement parts the following day. I can also see this was resolved in less than 24hours. Apologies for the inconvenienced this did cause. your order was on a 10 working day delivery and did take slightly longer due to the issue. Kind regards CRS

Posted 5 years ago

“Delivery took a while but did come , but we are in unusual circumstances. Everything arrived fine”

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Posted 5 years ago

“very good service”

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Posted 5 years ago

“very professional , kept me regulary updated on progress of my order”

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Posted 5 years ago

“Was happy with product and speedy delivery”

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Posted 5 years ago

“Excellent Company and a great product”

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Posted 5 years ago

“Delivery time was terrible”

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Posted 5 years ago

Hello the delivery time was outlined pre-order, Sorry if you missed that info, we also emailed you this info, you could have cancelled the order. Kind regards CRS

Posted 5 years ago

“Easy to use Would have been even better if brushes and rollers were included”

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Posted 5 years ago

“Fast on delivery and very helpful customer service”

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Posted 5 years ago

“Very good service well recommended Thanks 👍”

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Posted 5 years ago

is rated 4.6 based on 1,134 reviews