Reviews

4.6 Rating 1,135 Reviews

92 %

of reviewers recommend

4.6

Based on 1,135 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bryan C****

Martin Musg****

Chris Wal****

Artur C****

Anonymous

Anonymous // 01/01/2019

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“Good Service”

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Posted 7 years ago

“Quick customer service and very happy with it was dealt with.”

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Posted 7 years ago

“STILL WAITING DELIVERY ITS NOW 5 DAYS FROM DELIVERY DATE”

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Posted 7 years ago

Okay thanks for the feedback here. A 1 star review 5 minutes after letting us know your order has yet to arrive!! Its bank holiday and we responded to you promptly. We appreciate the frustration not receiving the goods in time, however at least give us an opportunity to resolve the issue before jumping on the bad feedback. Not what we expected to see today. Kind regards Darren

Posted 7 years ago

“No fuss No problem ordered online got what I asked for in a couple of days. Well packed. A1 seller. Nice to do business with and will use again.”

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Posted 7 years ago

“Completed and delivered very quickly. Excellant customer service.”

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Posted 7 years ago

“Our 20kg Resin bucket was leaking on arrival of delivery due to very obviously being dropped as it had dents all over the bucket Furthermore there was no pole in the tool kit we ordered Really not pleased at all”

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Posted 7 years ago

Hi Good morning, sorry to hear about the damage in transit, a quick email or a call to us would of resolved any issues for you. We were not aware your item sustained damage in transit. had we of known a replacement item would of been sent no questions asked. Ref to a missing pole, this item is packed in the tube of the matting role if it was missing apologies on behalf of the warehouse, we would of happily sent out the following day had we of been made aware. A 1 star review seems very harsh considering no opportunity was given to resolve the problem for you. Kind regards Composite Roof Supplies

Posted 7 years ago

“I'm very happy with the service I have received, every quick return. I have used the product before so I new what I was getting.”

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Posted 7 years ago

“Quick efficient service”

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Posted 7 years ago

“As promised the items arrived the day after ordering - pretty good I’d say”

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Posted 7 years ago

“I ordered some fibreglass resin . When it arrived I was shocked it was like water but what a surprise I’ve had . It’s excellent for mild jackets. Great lay of and super fast setting with aid of my uv light . I will be back for more guaranteed”

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Posted 7 years ago

“very good service. my order arrived as you said it would, thank you.”

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Posted 7 years ago

“arrived fine”

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Posted 7 years ago

“""”

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Posted 7 years ago

“Even with the extreme weather conditions in late feb 2018 CRS made every effort to keep me informed as to progress and expected delivery. Mine was only a small order but they treated my account as a priority. Excellent service.”

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Posted 7 years ago

“Excellent service!”

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Posted 7 years ago

“As flat roofing contractor supply is everything right products right prices are as important as skill to do a really great job thank you cars Karl @ smile Home Improvements”

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Posted 7 years ago

“Service is outstandingly good with tech info sent out in emails as video and text. Very good and prompt delivery with all items ordered as well as good guidelines for buying appropriate quantities. Many thanks”

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Posted 7 years ago

“Fast delevery, good price, good quality”

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Posted 7 years ago

“I am trying to find a telephone number for your company because the order arrived a short while ago and was broken. It appeared not to be adequately protected by the packaging. We did not accept delivery because it was damaged and the PO driver took kit away with him and will report it damaged. I want to ensure that a replacement will be sent immediately, Can you please ring this no: 01273 673 821/ or 07925 692 089 This is urgent - the building work is being held up. Thankyou Please send me a telephone number that I can contact you if necessary.”

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Posted 7 years ago

Hi Jennifer, our telephone number is clearly marked on the order confirmation, invoice, delivery note and either on our website or ebay store. Not sure how you are struggling to contact us. We also sent you a confirmation of shipping with instructions on how to contact us if there is a delivery related issue. All delivery queries are via email only our telephone line is for Technical support and Sales. I can raise the issue with the warehouse immediately, I will need some more info as you mention the order was "Broken" what have you signed for and what item did you refuse delivery for? Our email address is crs.supplies@mail.com. Will look forward to your reply so I can help resolve the delivery damage in transit issue. Kind regards CRS CUSTOMER SUPPORT

Posted 7 years ago

“Really pleased with the product. Also the videos were a great help. I used it on my garage roof and it went on really well. Will defiantly buy from this company on my next project”

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Posted 7 years ago

is rated 4.6 based on 1,135 reviews