Composite Roof Supplies ltd Reviews

4.6 Rating 1,121 Reviews

92 %

of reviewers recommend Composite Roof Supplies ltd

4.6

Based on 1,121 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

sales@compositeroofsupplies.co.uk

Write Your review

Tell us how Composite Roof Supplies ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Composite Roof Supplies ltd 5 star review on 23rd June 2025

Bryan C****

Composite Roof Supplies ltd 5 star review on 10th April 2025

Martin Musg****

Composite Roof Supplies ltd 4 star review on 6th April 2025

Chris Wal****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great bit of kit. Plenty spare when finished.”

Helpful Report

Posted 7 years ago

“Great bit of kit. Plenty spare when finished.”

Helpful Report

Posted 7 years ago

“Great service and job was carried out smoothly with good quality material.”

Helpful Report

Posted 7 years ago

“I bought an easy fit kit, assuming the tools were included in the price. This wasn't the case, I found the same dark grey kit 30 sq m with another supplier all tools included for less money. I called to ask to return the kit and was told that along with the shipping fee a 20% re stock charge would also be charged. This made no sense to me and too much hassle. I've now got my builder to get the tools elsewhere to complete the job. My advice is to shop around and go elsewhere if you need an all in one easy fit everything included kit. This is something CRS do not offer.”

Helpful Report

Posted 7 years ago

Good afternoon Sir, Thank you for your feedback. We do value your opinion, based on you assuming we do however feel your review is unfair on the basis you thought easy fit means everything is included. Our website is tailored towards a varied array of customers, from roofers to DIY users to builders not familiar with the system. All our kits clearly show the content included, as we did discuss on the telephone after you purchased, each roof is different so trims would NOT be included based on just the size. Also tools are an optional extra based on roofers or builder already having tools from previous work or DIY users already having brushes, buckets knocking around in the shed for example, this make our kits very flexible and bespoke to each of our customers requirements. We can see you ordered directly from the website and were under no obligation to make a purchase from ourselves, prices are very competitive throughout the whole range. As a company we are not just priced focused. Of course, shopping around you may find a similar product at a better price but we offer more than just the product - 24/7 customer support, weekend technical support, as a family run business looking after our customer even after a purchase is important to us, we can even be contacted on a Sunday. Our returns policy is clearly outlined on the website. A restocking fee is applied due to the nature of the product, time would be involved which in turn does accumulate cost, this charge would not apply if we were at fault for any reason. If we can assist any further please do get in contact with us. Technical / product support is available 7 days a week via email or Telephone during normal business hours. Kind regards CRS

Posted 7 years ago

“Great product good service”

Helpful Report

Posted 7 years ago

“Good stuff, Quick payment, fast delivery, great product. I am looking forward to my next order. SENSO UK”

Helpful Report

Posted 7 years ago

“got to my address fast only had time to sense that's GOOD can not beat that”

Helpful Report

Posted 7 years ago

“Able to see merchandise in showroom before purchase. Quality value for money roof lantern. Friendly efficient service throughout sale from all staff involved.”

Helpful Report

Posted 7 years ago

“Great price. Very prompt delivery and a quality bit of kit as well. Took a couple of hours to do the job, but it's now a great watertight shed”

Helpful Report

Posted 7 years ago

“Your website was very easy to view, your products were exactly as advertised, delivery was on time and your prices were competetive. Thanks”

Helpful Report

Posted 7 years ago

“Good price fast delivery good products would recommend”

Helpful Report

Posted 7 years ago

“Very helpful when I had a query, all sorted immediately.”

Helpful Report

Posted 7 years ago

“The products were very good but delivery times and schedules let down my experience”

Helpful Report

Posted 7 years ago

“Good service reasonably priced”

Helpful Report

Posted 7 years ago

“I have orders the pain and has only had a damaged leaking tin. Very poor service and have refused to replace or refund. I am not sure what to do but obviously they got the money and ante not bothered.”

Helpful Report

Posted 7 years ago

Hi Mr Eltumi, thank you for your feedback, I have checked back on your orders, we have in actual fact sent you 3 replacements 2 of which did leak in transit, not significant enough for you not to be able to use the product. We responded promptly to all your emails and calls and acted quickly and effectively to resolve any transport issues. The 3rd replacement again without hesitation was shipped to you and you missed the delivery, we provided tracking information to you and contact numbers, a calling card was also left, the details you had been given were not used to arrange for your delivery again. We are sorry you have had such trouble with your order, rather unfortunate and unusual to have 2 consignments get damaged in transit. The 3rd attempt would of reached you just fine had you of been around for the delivery we scheduled with you. If we can assist further please email crs.supplies@mail.com Many thanks CRS customer service

Posted 7 years ago

“Ordered on a 3 day service but can arrived following day, excellent sevice; But pooly packed, the can came badly dented and the lid can only be refitted with dificulty”

Helpful Report

Posted 7 years ago

“4 day delivery on standard, very reasonable delivery charge to Inverness was excelent”

Helpful Report

Posted 7 years ago

“Looks stunning”

Helpful Report

Posted 7 years ago

“After an initial misunderstanding about delivery times, the service was very good.”

Helpful Report

Posted 7 years ago

“had the product I needed sand supplied quickly and easily”

Helpful Report

Posted 7 years ago

Composite Roof Supplies ltd is rated 4.6 based on 1,121 reviews