Composite Roof Supplies ltd Reviews

4.6 Rating 1,112 Reviews

92 %

of reviewers recommend Composite Roof Supplies ltd

4.6

Based on 1,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

sales@compositeroofsupplies.co.uk

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Composite Roof Supplies ltd 5 star review on 10th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful great customer service”

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Posted 5 years ago

“Ordering online very easy as full description of all products are fully explained and very fast delivery. Would highly recommend”

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Posted 5 years ago

“Haven't got invoice with purchase. Need to be asking and spend my time...”

Composite Roof Supplies ltd 2 star review on 20th March 2020

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Posted 5 years ago

Good morning, Following on from our forwarded email which includes the invoice we sent you, as part of our process INVOICES are generated automatically and attached to your shipped confirmation email along with your tracking number. Unfortunately, sometimes emails do end up in the spam folder, we feel very disappointed to have received a 2-star review for a transaction that actually went 100% perfectly. -Shipped on time -Tracking attached -Delivery note sent -Invoice sent Attached is an image showing the invoice was to you on the day the order was shipped. Kind regards CRS

Posted 5 years ago

“Very pleased ordered on the Monday arrived early Tuesday morning , haven't used the kit yet but I expect it will be ok .”

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Posted 5 years ago

“Very good stuff and no first time ordering thanks”

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Posted 5 years ago

“Good product , fast delivery”

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Posted 5 years ago

“Very good No problem with the material transport as it send”

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Posted 5 years ago

“fast delivery thanks, product not easy to apply but very good when done.”

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Posted 5 years ago

“The order was delivered very promptly and in good condition and customer questions answered almost immediately.”

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Posted 5 years ago

“Yes very good service and delivered very fast and good price”

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Posted 5 years ago

“very good service Quality product well recommended”

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Posted 5 years ago

“great service”

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Posted 5 years ago

“Very fast delivery”

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Posted 5 years ago

“The materials delivery was paid for overnight but arrived 4 days later and whilst they refunded the additional cartridge fee this caused delays on site. Very disappointing as the men on site couldn't finish the job on time”

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Posted 5 years ago

Apologies on behalf of the delivery company for your late delivery. Reviews are important and they do give an indication of the company's performance. Thank you. We would like to elaborate on some missing support which wasn't mentioned. While we fully appreciate the frustration here id like to point out a few more details. From our perspective we do feel 2 stars are a tad unreasonably on the basis: -Your order came into our system and was shipped on time. -The delivery information was provided in a tracking number that very same day. Further More and granted your order should have arrived on Friday, you made contact on Saturday, were closed! despite this we did follow up you're rather frustrating email with a fast reply providing further tracking information. Today, Monday morning we were right on the case again and gave further updates regarding your delivery with the latest tracking updates showing your order was out for delivery. Your actual delivery was 1 day late, working days and delivery days which are clear on the delivery note exclude Saturday and Sundays. This morning without any hesitation we refunded you for the additional carriage charge. While delivery times are estimated we cannot always guarantee success, we rely heavily on third parties to hold the end of the deal up. We hope you understand our position. Thank you for your business we hope we can put the bad experience to a good one on your next order. kind regards Customer support CRS

Posted 5 years ago

“I ordered some internal trims to start connecting an old roof to a new roof. Arrived quickly to start the job. I will be ordering the fiberglass and and trims for the new roof.”

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Posted 5 years ago

“Delivered on time, good value.”

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Posted 5 years ago

“Excellent and quick service”

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Posted 5 years ago

“ok is ok from 0 to 10 8”

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Posted 5 years ago

“Ordered over two weeks ago and still nothing absolute joke. Don’t by off this company. 1-2 to days Delivery 🤣🤣🤣”

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Posted 5 years ago

Apologies on behalf of the delivery company, unfortunately, deliveries can go wrong, we have little control over delivery speeds, however, we do our utmost to ship orders out on time, I can see your order left on time, and was returned back to us after several missed deliveries, its important someone is home to take delivery as the items do need a signature. Kind regards CRS Customer support

Posted 5 years ago

“Good morning”

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Posted 5 years ago

Composite Roof Supplies ltd is rated 4.6 based on 1,112 reviews