Reviews

4.6 Rating 1,139 Reviews

92 %

of reviewers recommend

4.6

Based on 1,139 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat

Bryan C****

Martin Musg****

Chris Wal****

Artur C****

Anonymous

Anonymous // 01/01/2019

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“The materials delivery was paid for overnight but arrived 4 days later and whilst they refunded the additional cartridge fee this caused delays on site. Very disappointing as the men on site couldn't finish the job on time”

Helpful Report

Apologies on behalf of the delivery company for your late delivery. Reviews are important and they do give an indication of the company's performance. Thank you. We would like to elaborate on some missing support which wasn't mentioned. While we fully appreciate the frustration here id like to point out a few more details. From our perspective we do feel 2 stars are a tad unreasonably on the basis: -Your order came into our system and was shipped on time. -The delivery information was provided in a tracking number that very same day. Further More and granted your order should have arrived on Friday, you made contact on Saturday, were closed! despite this we did follow up you're rather frustrating email with a fast reply providing further tracking information. Today, Monday morning we were right on the case again and gave further updates regarding your delivery with the latest tracking updates showing your order was out for delivery. Your actual delivery was 1 day late, working days and delivery days which are clear on the delivery note exclude Saturday and Sundays. This morning without any hesitation we refunded you for the additional carriage charge. While delivery times are estimated we cannot always guarantee success, we rely heavily on third parties to hold the end of the deal up. We hope you understand our position. Thank you for your business we hope we can put the bad experience to a good one on your next order. kind regards Customer support CRS

“I ordered some internal trims to start connecting an old roof to a new roof. Arrived quickly to start the job. I will be ordering the fiberglass and and trims for the new roof.”

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“Delivered on time, good value.”

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“Excellent and quick service”

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“ok is ok from 0 to 10 8”

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“Ordered over two weeks ago and still nothing absolute joke. Don’t by off this company. 1-2 to days Delivery 🤣🤣🤣”

Helpful Report

Apologies on behalf of the delivery company, unfortunately, deliveries can go wrong, we have little control over delivery speeds, however, we do our utmost to ship orders out on time, I can see your order left on time, and was returned back to us after several missed deliveries, its important someone is home to take delivery as the items do need a signature. Kind regards CRS Customer support

“Good morning”

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“Very fast delivery A good price for the item. I would definitely recommend this company”

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“Great service. Very fast delivery and well packed. Will definitely be using every roof we do from now on.”

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“roofing parts arrive the day after ordering and all was in order.”

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“Grate Service 5*”

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“Excellent products and service. Delivered fast and fuss free.”

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“Great company,delivery as promised Definitely recommend”

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“Very good company Would use them again 100 % Many thanks Wayne Shropshire”

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“Very good service great value thanks Will use composite roof supplies again”