Reviews

4.7 Rating 1,147 Reviews

92 %

of reviewers recommend

4.7

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone

Bryan C****

Martin Musg****

Chris Wal****

Artur C****

Anonymous

Anonymous // 01/01/2019

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“Had an issue with next day delivery as no notification was sent and therefore missed the Friday and the weekend for my roofers to complete the job. I raised the issue on Saturday and the customer service was excellent and the delivey came on Monday and with a pre sent delivery email notification. I as was expecting all or part of my shipping fee to be refunded but as of now this still has not happened. Regards Andrew ( I work in customer services across Europe so I know about good and bad service )”

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“Great product simple too use and very happy with CRS helpful site for products use”

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“I order some flushing from composting roof supplies it great it was delivered quickly and it looks great and good value thanks.”

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“Easy to deal with they keep you informed use them again”

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“Very good delivery service products very good will order more when l need”

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“Faultless service. Will be re-ordering again soon.”

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“Very impressed with how easy it is to use and order it”

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“Good product & service”

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“excellent service and competitive prices - what more could I want?”

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“Excellent product and service”

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“Great”

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“Excellent service”

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“""”

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“right product & the right price for a Yorkshireman, delivered promptly, can't fault the goods or service. 10/10.”

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“Didn’t supply enough resin for the area. My roof measurements were 5.2 x 5.2 which makes 27.04m2 . I was sent a 30m2 kit great I thought. Upon opening this I discovered a roll of strand matting 1 meter wide by 25 meters long yep 25m2 so not enough yet again. Unfortunately it’s the same story with the top coat which states on the tins they sent me to cover my area requires 20kg of top coat I got 15. Maybe the warehouse staff have had a bad day but if I ran my business like that We would be out of business in no time.”

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Good evening many thanks for your review. We were not aware you were missing parts on your order. Apologies. had we of known parts would of been sent out straight away for you. Not making excuses for the warehouse as every order should be correct. On this particular occasion a mistake has happened, we didn't get a chance to fix the issue for you before you left the review really sorry about that. Please do get in touch so we can rectify the situation. Assuming you have an incomplete roof you would require at least 3m2 of matting and 5kg of Topcoat. Please confirm by replying to your shipped or sales confirmation email which shows your customer ID or order ID Kind regards CRS

“From the set up of order, which was very easy to do. To the fast delivery, and kit all there as required. I was more than happy with your service, and I will be recommending you to anyone that needs similar. Thank you very much.”

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“Not used the product yet but cannot fault the delivery time. Company seems on the ball and will deal with again. Thanks”

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“Delivered it’s the next day !!!! And all items Present and correct, well packaged great service over all”

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“Very pleased with product”

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is rated 4.7 based on 1,147 reviews