Reviews

4.7 Rating 1,147 Reviews

92 %

of reviewers recommend

4.7

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone

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Anonymous

Anonymous // 01/01/2019

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“I have orders the pain and has only had a damaged leaking tin. Very poor service and have refused to replace or refund. I am not sure what to do but obviously they got the money and ante not bothered.”

Helpful Report

Hi Mr Eltumi, thank you for your feedback, I have checked back on your orders, we have in actual fact sent you 3 replacements 2 of which did leak in transit, not significant enough for you not to be able to use the product. We responded promptly to all your emails and calls and acted quickly and effectively to resolve any transport issues. The 3rd replacement again without hesitation was shipped to you and you missed the delivery, we provided tracking information to you and contact numbers, a calling card was also left, the details you had been given were not used to arrange for your delivery again. We are sorry you have had such trouble with your order, rather unfortunate and unusual to have 2 consignments get damaged in transit. The 3rd attempt would of reached you just fine had you of been around for the delivery we scheduled with you. If we can assist further please email crs.supplies@mail.com Many thanks CRS customer service

“Ordered on a 3 day service but can arrived following day, excellent sevice; But pooly packed, the can came badly dented and the lid can only be refitted with dificulty”

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“4 day delivery on standard, very reasonable delivery charge to Inverness was excelent”

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“Looks stunning”

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“After an initial misunderstanding about delivery times, the service was very good.”

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“had the product I needed sand supplied quickly and easily”

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“"\"There was an issue with the delivery, only half the order arrived. I initially prematurely left a negative review which was unfair as I didn't give the company a real opportunity to rectify the situation. I contacted the company who very quickly despatched the remaining order, no issues, no fuss. Very good customer service, and sorry for being initially negative. Thanks\""”

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“"I asked loads of questions and got them all answered arrived next day second time I've ordered off crs and will again "”

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“"Top job thanks great site to order from. "”

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“Easy website to use and quick shipping”

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“Good website easy to order and fast delivery. All you can want really. Thankyou”

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“Have used this firm on a number of occasions. Always fast reliable service”

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“Excellent service, quick delivery. Website easy to use with all information I needed to finish off my self built flat roof shed.”

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“I recently purchased a fibreglass kit for my flat roof,everything supplied was of best quality and technical advice was brilliant,I would recommend using this company Jay hawkins”

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“Great system / product. Used to use traditional materials etc for roofing. Will now stick to these systems/ products and supplier!”

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“"Fantastic service and support everytime. "”

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“Super fast delvery great for planning job in british summer time weather”

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“Speedy delivery good product very pleased”

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“CRS was very helpful on the technical aspect of my purchase and when the delivery was incorrect they went beyond expectations to resolve it. I would use them again without hesitation and have in fact recommended them to someone who was also impressed with their service.”

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“I bought a kit for an apex roof, the rubber was the perfect size with plenty of adhesive, it was easy enough to put on, even for me. I didn't buy any edge strips at the time but I will get some to go on later. Great service too.”

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is rated 4.7 based on 1,147 reviews