Composite Roof Supplies ltd | Clad Composites Ltd Reviews

4.6 Rating 1,108 Reviews

92 %

of reviewers recommend Composite Roof Supplies ltd | Clad Composites Ltd

4.6

Based on 1,108 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

sales@compositeroofsupplies.co.uk

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Composite Roof Supplies ltd | Clad Composites Ltd 5 star review on 21st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good service and very quick delivery”

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Posted 7 years ago

“Products themselves were not too bad, consolidating rollers were not the best quality and kept falling apart, but my main frustration was with the amount of resin supplied. It was nowhere near enough for the coverage i needed, since the shortfall I've been looking at other companies recommendations and they all advice around the 2 litres per m2. Revised so now responding to CRS to revise, I may well be the first to mention this about the resin gauges so ..... As I aforementioned CURE IT grp brand reccomend 45kg of resin for the same size roof Fixmyroof calculate 50kg of resin Pro grp 45kg of resin I wholely admit I should have researched quantities in advance, but I actually fell short of product with zero wastage! I can understand if I was loosing some through setting hard but this was not the case. I have left an honest personal review and also phoned you the following day to check your recommended coverage.”

Helpful Report

Posted 7 years ago

Hi John Smith-kerry, Thank you for your review, would you mind revising it or changing your rating We sent you a 30m2 kit and the quantity required would be correct using our calculator none of our customers have ever complained about being short on resin as we supply more than required as per our calculator 2kg per m2 would be way way over and almost double whats required, this will eventually cause the roof to crack and fail. Our calc shows whats required. You had 35kg unless there was a piece missing on the delivery that we were not aware of. If this did happen we can of course investigate why. Area 30m2 Chopped Std. Mat type: g/m2 Layers: layers Topcoat: Resin Weight: 33.72 kg Chopped Strand Mat Weight: 13.49 kg Topcoat Weight: 18 kg Catalyst/Hardner Weight: 1034.4 grams Kind Regards CRS | Composite Roof Supplies

Posted 7 years ago

Hi John, I am not totally sure what happened with your roof there, Ill mention a few points further down, okay so you ordered 450G matting, 45kg or 50kg would be for the 600g matting. Please follow the links below and see using these calculators. https://www.ecfibreglasssupplies.co.uk/calculators/CSMandResincalculator.html https://www.fibreglassdirect.co.uk/calculator.html CureIT and ProGRP only sell in 10kg or 20kg tins if you use 450g on 30m2 roof you would need to purchase either- 40kg or 50kg This would really increase the overall cost of the purchase. While I appreciate you may not have lost any in the bucket, following our recommended ratios during the process would prevent a Resin rich surface thus running short. 450 gram matting requires just over 1kg per m2, these ratios ensure a strong resin to glass ratio, Resin alone is very brittle, a resin rich to glass mix while strong will be open to cracking while normal expansion and contraction occurs. Points to consider also would be Did you use OSB? As per recommendation on the item description Did you bandage the joint on the boards? Recommendation on the description is to purchase additional resin if incorrect boards are fitted. We value your business greatly and we are more than happy to discuss this with you for any future orders. We do offer 365 support over the telephone to all our customers from point of contact to completion of any order. If I can be of assistance please call us on 02071013977

Posted 7 years ago

“Happy with my purchased, well researched”

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Posted 7 years ago

“Thank you all sorted. Nice finish to the GRP System”

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Posted 7 years ago

“After making a mistake in my order ie my address CRS made contact to confirm my details the order was sent out and arrived on time most pleased with the service Having used other suppliers for this type of material CRS get a ten from Denn”

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(Mar 28, 2017 14:53:50 PM) - Posted 7 years ago

“I have bought what I did want. The prices are ok.”

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Posted 7 years ago

“Easy to use web site, well laid out with lots of options. Lots of advice, technical sheets and "how to" videos. Very good online ordering system. Lots of email feedback on progress of order. Very fast delivery with extremely polite and helpful delivery driver. All items delivered as ordered. I will use CRS again for my next project.”

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(Mar 28, 2017 22:39:24 PM) - Posted 7 years ago

“I placed a large order with CRS on Weds 29 March and received the order on Fri 31 March, so delivery was very fast, I also talked to the sales team in regards to my order and what I needed as I was new to fitting a fibreglass roof systems, the advice I got was clear and exactly what I needed. I cannot recommend them enough”

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(Mar 29, 2017 13:45:33 PM) - Posted 7 years ago

Thank you for the awesome review Ron good luck with the rest of the project in hand.

Posted 7 years ago

“I ordered the materials on the Tuesday and they were delivered the next day. very impressed with the overall service.”

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Posted 7 years ago

Thank you for your order

Posted 7 years ago

“excellent technical advice and very quick to respond to the initial question”

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Posted 7 years ago

Thank you for your order

Posted 7 years ago

“Fantastic customer service”

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Posted 7 years ago

Thank you for your order

Posted 7 years ago

“the stuff turned up on time and everything was there ,”

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Posted 7 years ago

Thank you for your order

Posted 7 years ago

“Quick delivery and good customer service .”

Helpful Report

Posted 7 years ago

Thank you for your order

Posted 7 years ago

“Good advice, reasonable price and very quick delivery. Materials and tools supplied in the roofing pack were all as expected and worked very well. Very pleased with the products and service.”

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Posted 7 years ago

Thank you for your order

Posted 7 years ago

“Great service as usual”

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Posted 7 years ago

Thank you for your repeat orders

Posted 7 years ago

“I have used them a few times now and am very happy with the service I got. There was a problem with one of my orders and they did everything they could to sort it out and resolved the problem quickly 5 star service”

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Posted 7 years ago

Thank you for your order

Posted 7 years ago

“Great product. Good to use and great to be able to get everything you need in a one stop shop. Good customer service. Thank you.”

Helpful Report

Posted 7 years ago

Thank you for your order

Posted 7 years ago

“Having first initiated contact via the fibreglass roofing kit website my order was placed over the phone for a kit with edging trims for a large 500m2 roof. online support was good we were missing the trims but this one a delivery issue that was resolved quick enough not to cause any site delays.”

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Posted 7 years ago

“all arrived well packaged, not used it yet but looks like everything we need is there.”

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Posted 7 years ago

“Very helpful and friendly staff when placing order and delivery was super fast. Will be using again in the future!”

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Posted 8 years ago

Composite Roof Supplies ltd | Clad Composites Ltd is rated 4.6 based on 1,108 reviews