Reviews

4.6 Rating 1,135 Reviews

92 %

of reviewers recommend

4.6

Based on 1,135 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bryan C****

Martin Musg****

Chris Wal****

Artur C****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5 star service always willing to help and advise Great Del also”

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Posted 8 years ago

“Arrived within 24hrs as promised will use again great service thank you”

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Posted 8 years ago

“Quality of materials was poor. 5 m2 kit is really stretching the limits to cover that size. The top coat has remained tacky 2 days after covering although instructions were followed. Very disappointed generally as products are not the cheapest on the market so expected better.”

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Posted 8 years ago

Good day, thanks for the review, Okay you have a lloyds approved resin in your kit. Suitable for marine use such as boat building. The top coat would only remain tacky if, you did it in direct sunlight or you had a poor mix, this wouldn't be anything to do with the quality of the item. The wax content in the Topcoat would prevent a tacky surface. Please refer to our 24 page user manual or FAQ page for these instructions. Please reconsider your review based on the factual information we have highlighted to you.

Posted 8 years ago

Ref coverage, please see our calculator guide, a five metre 450g kit actually will have have enough resin to cover 8-9 m2 the kit has 10kg. Actual amount required 5.62kg. https://www.fibreglassroofcalculator.com/ Please consider some online training using either our video guides or the user manuals. your review doesn't so the true perspective and potential of the kit you ordered.

Posted 8 years ago

“They did everything they said they would and that at the moment is rare and valued in the building trade. Easy people to do business with.”

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Posted 8 years ago

“Very pleased with the product and service. Will use again and recommend to others”

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Posted 8 years ago

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Posted 8 years ago

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Posted 8 years ago

“Good kit, got most of the stuff we needed to do the job.”

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Posted 8 years ago

“very good service from company, but had poor service from parcel force delivering the parcel not delivered to correct address took 4 days to fine out were they delivered it”

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Posted 8 years ago

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Posted 8 years ago

“The online kit builder was brilliant to get the right bits.”

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Posted 8 years ago

“what can I say.... its resin and it works”

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Posted 8 years ago

“really fast shipping , Item went on really well , i can now sit back a relax knowing my old shed roof wont leak , thanks guys for all you suport”

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Posted 8 years ago

“really fast shipping , Item went on really well , i can now sit back a relax knowing my old shed roof wont leak , thanks guys for all you suport”

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Posted 8 years ago

“Excellent customer service, rapid dispatch and no problems with the almost all the materials, all 5 stars. But the website is a pig, it won't work properly with my Win10 computer or my Android phone, the material dropdown lists don't work properly, quantity updating is hit and miss, and after all this the completed orders just delete themselves when you're about to buy them. This is frustrating and I bet is costing this otherwise solid company a fair bit of business. If you can survive the website then CRS is first rate, and the phone line has a human on the end of it, fantastic! PS. Avoid the overalls, they are dustproof at best and won't keep resin and topcoat from sticking to your clothes underneath - the only component that was a let down (and I ordered a lot of stuff).”

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Posted 8 years ago

Many thanks for the 4 star review, much appreciated James. Sorry you were having technical difficulty we have had our development team look into the problem on various devices, We couldn't see an issue our end. We haven't had any complaints from our frequent users about the issues you mention either. Many thanks for your order.

Posted 8 years ago

“I called your Sunday helpline. Answerphone accepted call but then the next thing I hear is a lady talking in Spanish. Not good on this instance. The *initia lscore is a response on this particular issue as I was disappointed and frustrated I could not forward my project. It was probably an I.T installation snag on the telephone system. My overall assessment of CRS is "EXCELLENT". My only personal contact has been Darren and I have found him to be outstanding in every aspect of his job. I can recommend them without question or doubt.”

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Posted 8 years ago

“The advisor was very professional, clear and quite informative”

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Posted 8 years ago

“Our first order arrived promptly, just want we wanted. We needed some more to finish our project- so we put another order in, to our dismay only 1 item of 2 ordered arrived. The chap who delivered said " there was only 1 item to pick up" although invoice clearly stated 2. We rang delivery company who were unable to trace it. So we rang supplier and informed them of what happened.Supplier sent out an replacement - we are very grateful.”

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Posted 8 years ago

“Container for grey finish lid is useless hard to open should hold use same lid as resin (clamp)”

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Posted 8 years ago

“gave good advice on what products to use for my sitution”

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Posted 8 years ago

is rated 4.6 based on 1,135 reviews