Composite Roof Supplies ltd Reviews

4.6 Rating 1,121 Reviews

92 %

of reviewers recommend Composite Roof Supplies ltd

4.6

Based on 1,121 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

sales@compositeroofsupplies.co.uk

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Composite Roof Supplies ltd 5 star review on 23rd June 2025

Bryan C****

Composite Roof Supplies ltd 5 star review on 10th April 2025

Martin Musg****

Composite Roof Supplies ltd 4 star review on 6th April 2025

Chris Wal****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, rapid dispatch and no problems with the almost all the materials, all 5 stars. But the website is a pig, it won't work properly with my Win10 computer or my Android phone, the material dropdown lists don't work properly, quantity updating is hit and miss, and after all this the completed orders just delete themselves when you're about to buy them. This is frustrating and I bet is costing this otherwise solid company a fair bit of business. If you can survive the website then CRS is first rate, and the phone line has a human on the end of it, fantastic! PS. Avoid the overalls, they are dustproof at best and won't keep resin and topcoat from sticking to your clothes underneath - the only component that was a let down (and I ordered a lot of stuff).”

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Posted 8 years ago

Many thanks for the 4 star review, much appreciated James. Sorry you were having technical difficulty we have had our development team look into the problem on various devices, We couldn't see an issue our end. We haven't had any complaints from our frequent users about the issues you mention either. Many thanks for your order.

Posted 8 years ago

“I called your Sunday helpline. Answerphone accepted call but then the next thing I hear is a lady talking in Spanish. Not good on this instance. The *initia lscore is a response on this particular issue as I was disappointed and frustrated I could not forward my project. It was probably an I.T installation snag on the telephone system. My overall assessment of CRS is "EXCELLENT". My only personal contact has been Darren and I have found him to be outstanding in every aspect of his job. I can recommend them without question or doubt.”

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Posted 8 years ago

“The advisor was very professional, clear and quite informative”

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Posted 8 years ago

“Our first order arrived promptly, just want we wanted. We needed some more to finish our project- so we put another order in, to our dismay only 1 item of 2 ordered arrived. The chap who delivered said " there was only 1 item to pick up" although invoice clearly stated 2. We rang delivery company who were unable to trace it. So we rang supplier and informed them of what happened.Supplier sent out an replacement - we are very grateful.”

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Posted 8 years ago

“Container for grey finish lid is useless hard to open should hold use same lid as resin (clamp)”

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Posted 8 years ago

“gave good advice on what products to use for my sitution”

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Posted 8 years ago

“I had no idea what to buy and had good advice from your employee.”

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Posted 8 years ago

“Recently ordered fibreglass roofing kit from website along with trims. Order arrived promptly but unfortunately some some trim was damaged during transport. After contacting customer support, and supplying supporting images, replacement trim was despatched with no fuss. Most impressed with the service and would recommend.”

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Posted 8 years ago

“High quality products at a good price.”

Composite Roof Supplies ltd 5 star review on 5th May 2017

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Posted 8 years ago

“Good product, speedy delivery, great customer service. Would have give you 5 but there's always room for improvement. 😉”

Composite Roof Supplies ltd 4 star review on 28th April 2017

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Posted 8 years ago

“Easy to fit and narrow frame”

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Posted 8 years ago

“Good product, never done this type of roof before, staff very helpful, delivery a bit slow but wasn't in a rush.”

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Posted 8 years ago

“11 ORDERED Easy to fit and hides the gap between the wall and boarding”

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Posted 8 years ago

“very good service and very quick delivery”

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Posted 8 years ago

“Products themselves were not too bad, consolidating rollers were not the best quality and kept falling apart, but my main frustration was with the amount of resin supplied. It was nowhere near enough for the coverage i needed, since the shortfall I've been looking at other companies recommendations and they all advice around the 2 litres per m2. Revised so now responding to CRS to revise, I may well be the first to mention this about the resin gauges so ..... As I aforementioned CURE IT grp brand reccomend 45kg of resin for the same size roof Fixmyroof calculate 50kg of resin Pro grp 45kg of resin I wholely admit I should have researched quantities in advance, but I actually fell short of product with zero wastage! I can understand if I was loosing some through setting hard but this was not the case. I have left an honest personal review and also phoned you the following day to check your recommended coverage.”

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Posted 8 years ago

Hi John Smith-kerry, Thank you for your review, would you mind revising it or changing your rating We sent you a 30m2 kit and the quantity required would be correct using our calculator none of our customers have ever complained about being short on resin as we supply more than required as per our calculator 2kg per m2 would be way way over and almost double whats required, this will eventually cause the roof to crack and fail. Our calc shows whats required. You had 35kg unless there was a piece missing on the delivery that we were not aware of. If this did happen we can of course investigate why. Area 30m2 Chopped Std. Mat type: g/m2 Layers: layers Topcoat: Resin Weight: 33.72 kg Chopped Strand Mat Weight: 13.49 kg Topcoat Weight: 18 kg Catalyst/Hardner Weight: 1034.4 grams Kind Regards CRS | Composite Roof Supplies

Posted 8 years ago

Hi John, I am not totally sure what happened with your roof there, Ill mention a few points further down, okay so you ordered 450G matting, 45kg or 50kg would be for the 600g matting. Please follow the links below and see using these calculators. https://www.ecfibreglasssupplies.co.uk/calculators/CSMandResincalculator.html https://www.fibreglassdirect.co.uk/calculator.html CureIT and ProGRP only sell in 10kg or 20kg tins if you use 450g on 30m2 roof you would need to purchase either- 40kg or 50kg This would really increase the overall cost of the purchase. While I appreciate you may not have lost any in the bucket, following our recommended ratios during the process would prevent a Resin rich surface thus running short. 450 gram matting requires just over 1kg per m2, these ratios ensure a strong resin to glass ratio, Resin alone is very brittle, a resin rich to glass mix while strong will be open to cracking while normal expansion and contraction occurs. Points to consider also would be Did you use OSB? As per recommendation on the item description Did you bandage the joint on the boards? Recommendation on the description is to purchase additional resin if incorrect boards are fitted. We value your business greatly and we are more than happy to discuss this with you for any future orders. We do offer 365 support over the telephone to all our customers from point of contact to completion of any order. If I can be of assistance please call us on 02071013977

Posted 8 years ago

“Happy with my purchased, well researched”

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Posted 8 years ago

“Thank you all sorted. Nice finish to the GRP System”

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Posted 8 years ago

“After making a mistake in my order ie my address CRS made contact to confirm my details the order was sent out and arrived on time most pleased with the service Having used other suppliers for this type of material CRS get a ten from Denn”

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(Mar 28, 2017 14:53:50 PM) - Posted 8 years ago

“I have bought what I did want. The prices are ok.”

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Posted 8 years ago

“Easy to use web site, well laid out with lots of options. Lots of advice, technical sheets and "how to" videos. Very good online ordering system. Lots of email feedback on progress of order. Very fast delivery with extremely polite and helpful delivery driver. All items delivered as ordered. I will use CRS again for my next project.”

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(Mar 28, 2017 22:39:24 PM) - Posted 8 years ago

Composite Roof Supplies ltd is rated 4.6 based on 1,121 reviews