Composite Roof Supplies ltd | Clad Composites Ltd Reviews

4.6 Rating 1,108 Reviews

92 %

of reviewers recommend Composite Roof Supplies ltd | Clad Composites Ltd

4.6

Based on 1,108 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

sales@compositeroofsupplies.co.uk

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Composite Roof Supplies ltd | Clad Composites Ltd 5 star review on 21st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't of been more efficient in picking, posting and delivering. Good quality trims too.”

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Posted 5 years ago

“Fast reliable service”

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Posted 5 years ago

“My 5kg top coat arrived well packaged and in fairly good condition, however no catalyst has been included!?”

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Posted 5 years ago

Hi David, good morning, how come you didn't reach out and tell us you have missing parts? If we are not aware of an issue we cannot get a fix. We are very sorry this has happened. Sometimes human error plays a part in our warehouse process. Please reach out by directly replying to your sales confirmation email so we can get this resolved for you. Kind regards CRS

Posted 5 years ago

“The order actually arrived before I ordered it ,10/10.....”

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Posted 5 years ago

“Very poor after sales. Less than helpful”

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Posted 5 years ago

Good Morning, Mr Davies, We're very sorry you think we have poor aftersales support and are less than helpful. It's great to have our say on the matter also. Based on the fact you actually ordered the incorrect kit yourself a 1-star review doesn't actually reflect on the service we offered you. Your order arrived in 1 working day and arrived in A1 conditions without any parts missing. Mission complete!. You made contact with us because you were expecting some tools!. We highlighted the fact you selected the incorrect item, our reply was within 30 minutes of your initial contact. Furthermore, we pointed in you in the right direction with item numbers and links to the items you actually wanted. We even excepted a return without question for a full refund including any shipping you paid. In my opinion, our after-sales support was fantastic. Based on providing links to products, replying to you almost instantly and excepting a return. I am intrigued to find out what more you wanted us to do to help you? Please do make further contact either by email or by telephone. Kindest regard CRS

Posted 5 years ago

“The order was supplied and split across three delivery, really difficult to track. We still have not received the bulk of the order.”

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Posted 5 years ago

Mr Sundeep, we spoke on the telephone today right before you left this review. You were made aware trims arrive on a separate delivery vehicle, this is explained on email, our website and verbally when we spoke. Your order is actually split into 2 parts, not 3. The trims and the Kit. I also re-sent your tracking information via email to you. I appreciate you spent a large sum of money on your order and naturally want to know where the goods are. Your order left on Friday, excluding the weekend I did remind you the order has up to Wednesday to arrive based on the shipping method you selected. We left the conversation on a good note and a clear understanding of the delivery process. It a shame we have a 3 star, not a five. We are equally frustrated our 3rd part haulier do not have an online tracking system, Apologies. With limited options on Hazardous delivery firms we do our best to provide information to keep you in the loop, In your shipped confirmation email, we sent you the tracking number, the delivery firms contact us page and a direct telephone number. If we can assist any further please do reach out via email or telephone. Kind regard CRS

Posted 5 years ago

“Excellent service, delivered on time and everything was with the kit including all tools required. The trims were excellent quality and I had the roof finished in a few hours. Would certainly use again.”

Composite Roof Supplies ltd | Clad Composites Ltd 5 star review on 22nd September 2019

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Posted 5 years ago

“Fast delivery and good technical advice.”

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Posted 5 years ago

“Have not yet used the item but the service and delivery time was excellent”

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Posted 5 years ago

“Ave all ways used CRS for all my jobs good product and staff”

Composite Roof Supplies ltd | Clad Composites Ltd 5 star review on 19th September 2019

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Posted 5 years ago

“Quality Products delivered on time”

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Posted 5 years ago

“Wonderful service couldn’t ask for better. I made a mistake in letting some one else do the ordering and was in trouble on site due to getting the product in time and these guys came through jobs a gooden Thanks once again Regards Bob”

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Posted 5 years ago

“Item turned up as described quick postage”

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Posted 5 years ago

“Excellent service 5*”

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Posted 5 years ago

“Order delivered within 2 days all items correct. Great service.”

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Posted 5 years ago

“Unclear imagery on site caused confusion during the purchase process.”

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Posted 5 years ago

“so Happy for quick delivery & service during order.”

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Posted 5 years ago

“all good and on time thanks”

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Posted 5 years ago

“my product is as described and arrived swiftly. very satisfied”

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Posted 5 years ago

“Fantastic service, fantastic product”

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Posted 5 years ago

Composite Roof Supplies ltd | Clad Composites Ltd is rated 4.6 based on 1,108 reviews