Composite Roof Supplies ltd Reviews

4.6 Rating 1,112 Reviews

92 %

of reviewers recommend Composite Roof Supplies ltd

4.6

Based on 1,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

sales@compositeroofsupplies.co.uk

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Composite Roof Supplies ltd 5 star review on 10th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service at a fair price, lots of help on the live chat, and quick refund on items that I returned when I made a mistake in ordering, I have used them four times.”

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Posted 8 years ago

“Received order very quickly but not informed when older was going to arrive tools where a joke”

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Posted 8 years ago

“The service is from CRS was excellent! Darren was extremely helpful, informative and provided a friendly, personal experience. My needs were catered for at a level far higher than a first time buyer would expect. Delivery was timed and organised perfectly! Thank you for providing such a fantastic service that is rare these days.”

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Posted 8 years ago

“Well, they didn't to be honest! Great website, nice people to talk to. However they said there was a delay and it would be 3 days before anything arrived. The next day, when we were out, the courier tried to deliver the material.”

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Posted 8 years ago

Good evening thank you for your feedback. Our delivery is 1 to 3 working days This would of been explained over the telephone we are extremely busy thus allowing additional days for delivery would avoid any disapointment or possible on site delays. Terribly sorry is there was some confusion about the delivery time frame. If you would like to discuss this further please contact us on 02071013977

Posted 8 years ago

“Fantastic company, after service second to none. Pleasure to deal with. Great work CRS! Thank you.”

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Posted 8 years ago

“used crs for first time , could not be more helpful . will use again for sure stuart bradshaw Dawlish”

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Posted 8 years ago

“I am happy with everything, from the very beginning: telephone communication, ease of buying and fast delivery. Not technical at all, I got the best advice, in plain English, and more advice via e-mail as I was one piece in error-the mistake was corrected in no time thank to the friendly and professional staff.”

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Posted 8 years ago

“Helpful information very fast delivery”

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Posted 8 years ago

“Great advice over the phone. Goods delivered next day. A proper company”

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Posted 8 years ago

“Order was made through Darren, really helpful guy. Sadly thats where the service ended, I was told the order was placed on a pre 10.30am next day delivery. At 12.30 on delivery day no items had arrived, when I contacted the courier I was told that it was not requested nor paid for a pre 10.30 delivery and would be delivered any time up to 6pm, no good for me. I called CRS and was told Darren would call back..... NO CALL BACK!”

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Posted 8 years ago

Good morning Paul Thank you for your feedback, We are very disappointed you were not totally satisfied with the Level of service Provided. Apologies for not calling you back, Upon requesting the TNT Tracking information I did see that 12:04 you signed for the goods, on that assumption I figured a call back was no longer required. We have discussed with TNT what you were told over the telephone as you can see in the images we have done everything you requested by placing your order on a Pre 10:30 delivery. TNT have actually informed us that some locations cannot go on a pre 10:30. Your location in particular we were not aware the pre 10:30 is automatically rejected, we wont know this until our TNT invoice comes to us.

Posted 8 years ago

“Prompt delivery A+++++”

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Posted 8 years ago

“Good technical advice and support before and after purchase. The DIY videos are really helpful however they can lead one to believe this is easier than it actually is. Working on a flat roof with good access is relatively straight forward, working on the double pitch roof with limited access needs a lot of planning and even more patience! Although there is plenty of emphasis on keeping the resin, catalyst and buckets cool there is no mention of taking into consideration the temperatue of the roof you are applying the GRP to - I learnt that you need a reduced amount of cat as the roof got hotter. Please take notice of the advice when mixing quantities of topcoat as yiu need to be thorough when applying thep roduct and this takes time which leads to the product "going off". All in all would i do it again - yes, would I recommend CRS - yes.”

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Posted 8 years ago

“Delivery was much quicker than quoted which meant we were able to complete the job sooner because of the good weather. Thank you”

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Posted 8 years ago

“Good delivery, first class product, excellent customer information,”

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Posted 8 years ago

“Amazing speedy delivery! Excellent customer service! As a tradesman I will be using these guys from now on! Amazing service and I am a very happy customer :)”

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Posted 8 years ago

“Extremely helpful advice and explained all parts perfectly fast delivery and great to deal with”

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Posted 8 years ago

“Great survice and great product an very help man on phone very happy paul shropshie”

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Posted 8 years ago

“Products very easy to order and they arrived quickly. Very happy with the whole process, Thanks”

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Posted 8 years ago

“I spoke to a guy called Mark, who was very helpful, and filled in my knowledge gaps. I haven't received the kit yet, but when I do I'm sure the advice given will be invaluable.”

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Posted 8 years ago

“Materials came quickly. Everything was there what more can you ask for. Cheers guys.”

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Posted 8 years ago

Composite Roof Supplies ltd is rated 4.6 based on 1,112 reviews